As the hospitality industry continues to evolve, hotels and casinos are looking for ways to provide their guests with innovative experiences—making service robots an increasingly popular, innovative, and cost-effective food service solution.
At MetaDolce Service Robotics, we specialize in providing hotels and casinos with state-of-the-art service robots designed to make the guest experience more enjoyable and efficient. Our SERVI robots serve as hotel robots and room service robots.
From bottles of champagne to canned soft drinks, SERVI has the capacity to deliver drinks at the touch of a button.
Leave your servers on the floor and get food to the table faster with SERVI’s intuitive food running features.
SERVI food service robots are a perfect addition to upscale hotel and casino restaurants and bar areas, carrying food and beverages to tables automatically; and, when the guests depart, returning the used dishes to the proper station for cleaning.
With the arduous task of delivering food and drink to tables out of the way, servers and restaurant staff are free to give more personalized attention to hotel guests, enhancing the hotel's level of service and their guests' overall dining experience.
It is important to note that SERVI restaurant robots are self-driving and auto returning. In serving food and drink to tables or returning with dishes for cleaning, they automatically avoid collisions with any obstacles in their paths, hotel guests, and one another.
In multi-robot mode, SERVI food serving robots coordinate with one another as programmed by the venue: some carrying food orders to tables, others returning dirty dishes for cleaning, and some, simply waiting to be called into action.
1. Breezy Dish Bussing: Our robots can help your staff bus the dishes quicker by lifting the heavy weight of stacked dishes from several tables simultaneously. So there is no risk of spilling the liquids around or dropping the dishes while running. With SERVI’S advanced LiDar sensor and multiple cameras, our robots navigate space safely and avoid collisions.
2. Satisfactory Services: SERVI's Drink Serving feature ensures that your customers' drinks are delivered quickly and accurately, whether they order champagne or a can of soda. And same goes for our Food Running feature. SERVI's intuitive technology lets your staff focus on exceptional customer service while our robots handle the heavy lifting.
Built with an advanced LiDar sensor and multiple cameras, SERVI navigates space safely, avoiding obstacles.
SERVI is designed to grow with your business, offering a SERVI fleet that synchronizes to avoid collisions.
SERVI automatically returns to its post when its internal weight sensors detect a delivery has been completed.
3. Handling Staff Shortages: Short-staffed and stressed? SERVI's food delivery robots are the solution. Prevent mistakes, boost efficiency, and provide great service even on busy nights. With SERVI handling food delivery and dish retrieval, your staff will never feel overwhelmed, giving customers the best experience possible.
4. Multitasking & Multi-Robot Mode: A SERVI robot is an efficient addition for your hotel or casino to streamline food and drink service. With its multitasking ability and spacious, multi-storied capacity, SERVI can deliver to multiple customers, use multiple SERVIS in concert without your staff having to manage or intervene.